Global Client Relationship Management System

Our current CRM system does not support multiple languages, currencies, and business process. We work with clients in multiple countries. We need a new solution.

A $50 billion company with more than 10,000 employees worked with on a broad variety of clients around the world, including large, complex healthcare institutions. Its existing systems no longer met business or technical requirements, and could not adapt to the rapidly changing market environment. Affinity helped identify and implement a scalable and cost-effective platform with necessary support for multiple languages, currencies and business processes.


Our solution helped to increase productivity and top-line revenue and reduce ongoing compliance-related expenses. The combined benefit to the company was $4 million.

Business, Enterprise Services